From the desk of Adam G. Avrick, President, Design Distributors Inc.
Dear Valued Partner,
I thought it important to update you about Design Distributors’ internal response to the COVID-19 situation. We are closely continuing to monitor the status of the COVID-19 situation through a variety of channels. Our focus continues to be both the health and welfare of our employees, as well as the ability to continue providing you the important services that Design Distributors, produces for your organization. As such, we have been working diligently and taken steps in both areas.
Very soon into the COVID-19 situation, we adopted the CDC's recommended infection protocols within the company. In addition to the disinfection protocols which are in process throughout the day, we have maintained open communication with our employees with respect to possible symptoms of the virus, as well as dangers associated with travel or other potential high-risk situations. In several situations we have, out of an abundance of caution, asked some employees who may be more susceptible to the virus, to work from home
All our departments are open and fully operational. All of our customer service representatives, salespeople, and management are available to respond to your needs.
The ability of our customer service, data processing and essential personnel to securely work off premises has been tested and is working successfully. As mentioned above, we currently have some people successfully working remotely. DDI has always been committed to keeping our technological capabilities, secure, redundant and properly patched. These capabilities will suit us well as a key part of our plan to provide you with uninterrupted service. We have communicated with our business continuity partners and are ready to enact such plans if they become necessary.
We are all experiencing an unprecedented time impacting our personal and professional lives. I am extremely thankful for our DDI family who have been working "above and beyond the call" to help us address a multitude of unique and unprecedented issues. I am also extremely grateful to you for your continued support.
Please don’t hesitate to reach out to me directly if you have any further questions.
Adam G. Avrick
Design Distributors Inc.